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Table 1 Social listening taxonomy for COVID-19 vaccine conversations

From: Integrated analysis of online signals and insight generation about digital conversations on COVID-19 vaccines in Eastern and Southern Africa: a longitudinal analysis of social listening data

Subcategory

Description

Effectiveness

Content discussing how well vaccines are working in the real world. Example keywords: effective*, success*, immun*

Safety

Content discussing risks associated with vaccination. Example keywords: AEFI*, unsafe, side effect*

Children

Content mentioning children as a target group for the vaccine. Example keywords: child*, infant, teen*

Certificates

Content mentioning vaccine-related documentation. Example keywords: certificate*, passport*, proof

Clinical trials

Content mentioning research studies that evaluated or are evaluating the effects of the vaccine on health outcomes. Example keywords: trial*, study, published

Fertility

Content mentioning concerns on the potential impact of the vaccine on fertility. Example keyword: sterile, pregnan*, menstrua*

Expiration

Content discussing vaccine expiration. Example keywords: shelf life, expired, expiration

Second dose/ Booster

Content discussing the second dose (for vaccines requiring two doses) or boosters. Example keywords: booster*, second, third

Availability and access

Content discussing accessing the vaccine or availability issues. Example keywords: eligib*, administration, equity, donation*, access*, vaccination center*

  1. *used for multiple character searching